HI-IQ Tips & Techniques: July 2008

Topic:	Safeguarding your HI-IQ database: backup, security and disaster recovery
Date:	Thursday, July 24th 1pm-2:30pm (EDT)
Hosted by:	Kevin Lauzon, R.T.(R)(CT)
With special guest star:	Mr. Bob Davis, HI-IQ’s Chief Architect

Our next webinar will focus on protecting the HI-IQ database. We will demonstrate how to perform HI-IQ backups both manually and by utilizing the HI-IQ Backup Daemon. The suggested target audience includes HI-IQ administrators, IT folk, and HI-IQ power users.

Topics that will be discussed include:

Data backup / restore procedures
How to setup proper database and installation permissions
Required network bandwidth
Downtime procedures
User rights

IMPORTANT: This is an interactive webinar, please come prepared to review and discuss how you have safeguarded your HI-IQ database. Our Chief Architect, Bob Davis, will be available to answer questions and offer advice. If you have already developed HI-IQ downtime procedures, we are offering you this chance to have them reviewed by the experts. Please fax your downtime procedure documentation to 401-765-6440 anytime before July 23rd. Simply place “Attention: Kevin Lauzon” on the coversheet.

To Register: Participation is limited, please call 401-765-7152 option 1 or email Training@HI-IQ.com to reserve your place in this webinar.

ConexSys is moving to a new facility on August 1, 2008. Our new address is:

P.O. Box 56
Albion, RI 02802-0056

Our telephone and fax numbers remain the same:

Tel: 401-765-7152
Fax: 401-765-6440

As a result of our move, our e-mail and telephone service will be interrupted from 2:00 - 10:00 PM EDT on Friday, August 1st.

During this time, we will not be able to respond to issues reported via e-mail or our standard support line phone number. Should you need technical support, please contact us using the following phone number: 401-378-2987.

All systems will be back online for the start of business on Monday, August 4, 2008.

Thank you for your patience and flexibility as we make this exciting transition!


Please help us welcome Joyce Coutu to the ConexSys team. Joyce will serve as Account Executive, and is here to help you with all of your HI-IQ product questions and quoting needs. Joyce has considerable experience in the healthcare industry, most recently working in project management at Pfizer, and prior to that as a representative for GlaxoSmithKline. Should you need to reach her, Joyce can be contacted at jcoutu@HI-IQ.com or at 401-765-7152 option 1.


ConexSys is moving. Our new address is: P.O. Box 56, Albion, RI 02802-0056 HI-IQ 2007 is now shipping, the current build is 99.03.14 Learn how you can access HI-IQ online, contact sales@HI-IQ.com Increase your IQ, visit the HI-IQ Knowledge Base: http://kb.hi-iq.com/

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